Before payment
After write-off
- Return to your account and open payments and subscriptions.
- Check order status. Closing the payment page does not in itself mean refusal or successful payment.
- If the money is debited but access does not appear, do not pay again. Contact support with your order number and payment time.
Getting a connection
After payment is confirmed, open the desired subscription, add a device and receive a personal link. Check the linked email and Telegram if you are expecting an access notification.
Returns and assistance
The contact procedure is described in the terms of service. Do not share your full card number, CVV, banking password or confirmation code with support.
Updated October 8, 2026. KAA is not a developer of third party VPN clients. Availability may vary by application and network.