KAA in conditions of limited mobile Internet

Does KAA work with whitelists?

There is no universal guarantee. Operation may vary by network, region and applicable restrictions. For the test LTE connection KAA, stability in such conditions has not yet been confirmed.

Why does Wi-Fi work but LTE doesn't?

These are different networks with different routes and restrictions. A successful connection via Wi-Fi does not confirm the availability of the same profile via a mobile network.

How to check your network?

1. Look in your account to see if Trial access is available to you, and read its terms and conditions. If Trial access is not available, please contact support before purchasing.
2. Add a separate device and import the subscription into a compatible VPN client.
3. For the mobile test, turn off Wi-Fi and make sure your phone is using a mobile network.
4. Enable the selected connection. Test opening websites, receiving and sending messages, downloading and sending a small file.
5. Repeat the test after pausing and reconnecting. One successful test does not guarantee continued availability.

Profile shows connection, but the Internet does not work

The "Connected" status does not in itself prove data transfer. Tell support your operator, region, network type, application, profile name, date and time of error. Do not send personal subscription link, keys or passwords.

Can I promise work with my operator?

Only checking on your device shows current availability. Even if the test is successful, network conditions may change.

How to check the connection